Your Feedback is valuable to us Please tell us what you think of our services by completing and submitting the attached survey form. Did you book your appointment using: Phone callOnline bookingIn clinic ........................................................................................................................................................... The efficiency and politeness of the person who dealt with your call when you rang the Nicklin Way Veterinary Surgery: ExcellentGoodFairDissatisfied ........................................................................................................................................................... The way you were treated by the receptionist/ nursing staff when you arrived: ExcellentGoodFairDissatisfied ........................................................................................................................................................... How long did you wait to be seen by the vet? I went straight through5-10mins10-20minsMore than 20mins ........................................................................................................................................................... The cleanliness, comfort and lack of odours: ExcellentGoodFairDissatisfied ........................................................................................................................................................... The friendliness, patience and politeness of the vet: ExcellentGoodFairDissatisfied ........................................................................................................................................................... The way the vet explained about your pet's condition and treatment: ExcellentGoodFairDissatisfied ........................................................................................................................................................... I am aware the Nicklin Way Veterinary Surgery provides the following services: Puppy PreschoolOpen until 7pm weekdaysOpen 7 days per weekOnline bookingsChemotherapy for cancer patientsUltrasonographyIn-house blood testing with rapid resultsDental treatment with ultrasonic descaling and polishingOrthopaedic surgery eg, fracture repair, knee reconstructions ........................................................................................................................................................... A member of staff has given me advice about: Pet NutritionFlea controlWorming and Heartworm PreventionBreeding or neuteringDog trainingVaccination ........................................................................................................................................................... I consider that the Nicklin Way veterinary Surgery provides a professional service and represents good value for money: YesNoMaybe ........................................................................................................................................................... I am likely to return and recommend Nicklin Way Veterinary Surgery to my friends: YesNoMaybe ........................................................................................................................................................... Was there one person in particular that made a difference to your visit to the Nicklin Way Veterinary Surgery? ........................................................................................................................................................... Any further comments or suggestions? ........................................................................................................................................................... Your Name or Patients Name: (Optional) ........................................................................................................................................................... Just making sure you are human : ) 1+2=?
