Your Feedback is valuable to us

Please tell us what you think of our services by completing and submitting the attached survey form.

Did you book your appointment using:
Phone callOnline bookingIn clinic

...........................................................................................................................................................

The efficiency and politeness of the person who dealt with your call when you rang the Nicklin Way Veterinary Surgery:
ExcellentGoodFairDissatisfied

...........................................................................................................................................................
The way you were treated by the receptionist/ nursing staff when you arrived:
ExcellentGoodFairDissatisfied

...........................................................................................................................................................

How long did you wait to be seen by the vet?
I went straight through5-10mins10-20minsMore than 20mins

...........................................................................................................................................................

The cleanliness, comfort and lack of odours:
ExcellentGoodFairDissatisfied

...........................................................................................................................................................

The friendliness, patience and politeness of the vet:
ExcellentGoodFairDissatisfied

...........................................................................................................................................................

The way the vet explained about your pet's condition and treatment:
ExcellentGoodFairDissatisfied

...........................................................................................................................................................

I am aware the Nicklin Way Veterinary Surgery provides the following services:
Puppy PreschoolOpen until 7pm weekdaysOpen 7 days per weekOnline bookingsChemotherapy for cancer patientsUltrasonographyIn-house blood testing with rapid resultsDental treatment with ultrasonic descaling and polishingOrthopaedic surgery eg, fracture repair, knee reconstructions

...........................................................................................................................................................

A member of staff has given me advice about:
Pet NutritionFlea controlWorming and Heartworm PreventionBreeding or neuteringDog trainingVaccination

...........................................................................................................................................................

I consider that the Nicklin Way veterinary Surgery provides a professional service and represents good value for money:
YesNoMaybe

...........................................................................................................................................................

I am likely to return and recommend Nicklin Way Veterinary Surgery to my friends:
YesNoMaybe

...........................................................................................................................................................

Was there one person in particular that made a difference to your visit to the Nicklin Way Veterinary Surgery?

...........................................................................................................................................................

Any further comments or suggestions?

...........................................................................................................................................................

Your Name or Patients Name: (Optional)

...........................................................................................................................................................
Just making sure you are human : )